Upon placing an order, we process them in the order they are received. Our goal is to ship all orders within 1-2 business days (excludes holidays).
This includes any shipments that are drop shipped by our various vendors. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If the order is on back order there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.
All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders, insurance and a signature will be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS, UPS or FEDEX.
CBD Resource can not be held responsible for any import/excise or duties to be paid by you if this is shipping to a country other than the USA. CBD Resource is not responsible and will not issue refunds for any international shipments that are lost or taken by customs.
If a product is damaged at the time of delivery, you must make a claim within 10 business days by support@CBDResource.org or call us at 360-317-0330